Kh99 believes gaming should be fun, not stressful. We want you to enjoy it within your limits while keeping yourself and your family happy.
Responsible gaming means treating online gaming as a controlled, mindful, and enjoyable form of entertainment. At kh99, our commitment to responsible gaming goes beyond words — it is reflected in practical tools and policies you can use directly. We want every member to play with a clear head, a set budget, and full control over their time.
Many people in Bangladesh see online gaming or betting as a quick way to earn money. That belief is both mistaken and dangerous. Every responsible gamer on kh99 understands that no bet is guaranteed, and winning and losing are both part of the game. The key is simple: only play with what you can afford to lose without it affecting your life.
Practicing responsible gaming means you can enjoy gaming long-term, avoid financial hardship, and keep your family relationships intact. kh99 is here to support you in that — not just to entertain, but to ensure your overall well-being.
Kh99 provides a range of effective tools to help you keep your gaming experience safe and in control.
You can set a daily, weekly, or monthly deposit limit in advance. Once a limit is set, it takes effect immediately, and any increase requires a 24-hour waiting period.
Set a limit on how long you play in a single session. When the time is up, kh99 will automatically alert you and, if needed, end the session.
Temporarily suspend your account for a set period. You can take a break ranging from 24 hours to 30 days — logging in will not be possible during this time.
If you need a longer break, use the self-exclusion option. Your account can be fully closed for anywhere between 3 months and 5 years, and cannot be reactivated during that period.
Set a maximum amount of BDT you're willing to stake per bet before you start playing. This helps protect you from placing oversized bets in the heat of the moment.
Kh99's trained support team is always ready to help with responsible gaming guidance. If you're struggling, reach out to us via live chat.
If you notice any of the signs below, take a break immediately and seek help if needed.
Placing bet after bet in an attempt to quickly recover lost BDT — this is the biggest warning sign of all.
When gaming starts taking time away from family, friends, or work, it's a sign things are getting out of control.
Betting with money meant for essential expenses or borrowed funds is a sign of a serious problem.
Feeling anxious, irritable, or low when you're away from gaming is a sign of psychological dependence.
A tendency to hide or lie to family or close ones about how long you played or how much you spent.
If thoughts about gaming are constantly running through your mind at work, during sleep, or in family moments, it's time to take action.
Following these simple habits at kh99 will keep your gaming experience enjoyable every time.
Answer the following questions honestly. If more than 3 of your answers are "yes", consider seeking help.
These tools can be activated at any time from your account settings.
Lock in a set amount of BDT at the start of each week. Once you hit that limit, deposits will automatically be blocked.
A notification will appear on your screen every 30, 60, or 90 minutes — showing how long you've been playing and how much BDT you've spent.
If you'd rather not receive bonus or promotional notifications, you can easily turn them off in Settings. This helps reduce unnecessary temptation.
You can authorize a family member to monitor your account. This keeps things transparent and builds mutual trust.
Kh99 is an 18+ platform. We have strict measures in place to protect minors, and this is one of the core pillars of our responsible gaming policy.
Gaming addiction is a mental health issue. There is no shame in it — seeking help at the right time is the smart thing to do.
Chat with our trained support team anytime via 24/7 live chat. They're here to guide you on responsible gaming.
You can also submit self-exclusion or limit requests by email. Write to us at [email protected].
If gaming addiction becomes serious, consult a licensed mental health professional. Reaching out for help in time is the bravest step you can take.